Privacy Policy

1. Introduction & Scope

This Privacy Policy explains how Newline Ink LLC ("Newline Printing," "Newline Ink," "we," "us," or "our") collects, uses, protects, and discloses personal information when you visit or interact with our website located at https://newlineprinting.app, our parent site www.newlineink.com, and our physical shop located at 4850 W Ave L-13, Lancaster, CA 93536.

By accessing our website, creating a custom creator storefront, ordering apparel, or submitting artwork through our AI Print Guard engine, you acknowledge and agree to the data collection practices described herein.

2. Information We Collect

We collect information you provide directly to us when placing custom orders, submitting design inquiries, or participating in squadron group campaigns:

• Contact Information: Full legal name, military callsign (optional for squadron morale apparel), telephone number, email address, and billing address.
• Fulfillment & Delivery Details: Physical delivery address, Edwards Air Force Base drop-point selections, Plant 42 pickup notes, or in-person shop pickup confirmations.
• Squadron & Unit Affiliation: Unit name, squadron designation (e.g., 412th Test Wing, Flight Test Squadrons), and garment size preferences (S through 4XL).
• Customer Artwork & Design Assets: Digital graphics, vectors (SVG, AI, EPS, PDF), rasters (PNG, JPG, WEBP), text slogans, logos, and custom color specifications submitted for screen printing or DTF transfer production.
• Payment Details: We process credit and debit cards through PCI-DSS Level 1 compliant payment gateways (such as Square and Stripe). Your full credit card numbers and security codes (CVV) are encrypted directly by the payment processor and are never stored on Newline Printing servers.

3. Edwards Air Force Base & Defense Client Privacy

We understand the sensitive nature of military flight test units, contractor teams (such as Lockheed Martin and Northrop Grumman Plant 42 facilities), and base personnel stationed at Edwards AFB:

• Zero Data Commercialization: We never share, sell, or license squadron rosters, unit headcounts, order quantities, or airmen names to third-party data brokers, marketers, or government intelligence harvesters.
• Proprietary Heraldry & Insignia: Squadron crests, patch artwork, and morale slogans uploaded to our platform remain the exclusive property of the respective military unit or customer. We do not manufacture or sell your custom squadron merchandise to unverified civilian third parties.
• Secure Edge Delivery: Our web servers are configured on Cloudflare’s hardened global edge network with Encrypted Client Hello (ECH) parameters configured to prevent security drops on military deep packet inspection (DPI) web firewalls.

4. AI "Print Guard" Image Processing & Intellectual Property

Our AI Print Guard engine performs client-side and edge-based computational inspection on uploaded artwork to verify resolution (DPI), alpha transparency, and spot color separation:

• No Generative Training: Your uploaded logos and proprietary graphics are never used to train public machine learning or generative AI models.
• Retention: Uploaded raster files and generated vector mockups are retained solely for the duration of your production job and re-order history.
• Client Ownership: You retain 100% full intellectual property ownership of any original artwork, logo, or crest submitted for production.

5. How We Use Your Information

We use your information exclusively to conduct lawful commercial printing operations, including to:

1. Generate itemized quotes, digital pre-flight proofs, and production cut sheets.
2. Burn screen printing stencils, formulate spot inks, and rip DTF gang sheets.
3. Coordinate local shop pickups, Edwards AFB base gate drops, and carrier shipments.
4. Send transactional SMS and email updates regarding proof approvals, payment receipts, and order completion notifications.
5. Comply with applicable California and Federal legal, accounting, and tax obligations.

6. Information Sharing & Third-Party Providers

We do not sell, rent, or trade your personal information. We disclose limited data only to trusted service partners necessary to fulfill operations:

• Cloudflare: Website security, DNS routing, and DDoS mitigation.
• Payment Processors: Encrypted financial transactions processed under strict PCI-DSS security compliance.
• Shipping Couriers: Name, delivery address, and tracking data shared with USPS or UPS when postal delivery is requested.

7. California Consumer Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information:

• Right to Know: You may request disclosure of the categories and specific pieces of personal data we have collected about you over the past 12 months.
• Right to Delete: You may request that we delete personal information collected from you, subject to legal record retention exemptions (such as completed sales receipts and tax invoices).
• Right to Correct: You may request correction of any inaccurate personal records.
• Right to Opt-Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising.
• Non-Discrimination: We will never deny services, charge different prices, or provide a lower quality of service if you exercise your statutory privacy rights.

To exercise your California privacy rights, submit a written request to [email protected] or call us at (661) 400-2393.

8. Data Security & Retention

We employ commercial administrative, technical, and physical safeguards to protect customer data from unauthorized access, alteration, or disclosure. Records are retained only for as long as necessary to fulfill production, maintain customer account records, and satisfy statutory tax and business audit requirements under California law.

9. Contact Information

For questions or formal inquiries regarding this Privacy Policy or our data practices, contact Chris at:

• Operating Business: Newline Printing / Newline Ink
• Legal Entity: Newline Ink LLC (DBA: NLINK LLC)
• Physical Address: 4850 W Ave L-13, Lancaster, CA 93536
• Direct Telephone: (661) 400-2393
• Production Email: [email protected]
• Administrative / Legal Email: [email protected]